Explain the experience around the workout
A member can speak about the parts of attending that mattered to them. Do not prescribe comments about staff, results, or atmosphere. Useful detail comes from the member, not a keyword brief.
For boutique fitness studios
Help the next member picture themselves here.
Your class schedule explains what you offer. The people who attend can explain what it feels like. Make it easier for members to share honest Google reviews without adding another daily task to the front desk.
$1,000 setup plus $900 for a standard 60-day campaign. Setup, sending and the first wave are done by us. Your customer’s own words, on your own domain.
Joining a studio starts with uncertainty.
Someone comparing Pilates, strength, cycling, or yoga studios may be unsure whether the class suits a beginner, whether the atmosphere is right, or what to expect at their first session. Your members have firsthand perspectives that a timetable and a room photograph cannot supply.
Support the moment people compare options
When a prospect looks up your studio after a recommendation or an ad, reviews are one of the sources they can inspect. A review program supports that research; it does not replace your offer, service quality, or advertising.
Keep reputation work out of the daily rush
Choose when a member has enough experience to comment, prepare one approved campaign, and give a named operator a repeatable task. Avoid turning every class into an on-the-spot request for a rating.
Your booking system knows who attended. A review still needs an invitation.
Attendance records are useful starting information, but they do not tell you what somebody thinks. We help turn a permitted export into an approved outreach cohort. The invitation makes the next step clear, and a starting draft built from the facts of their own visit, which the member rewrites or replaces before publishing from their own account, can make starting less intimidating.
When this becomes worth doing.
A useful campaign starts with a real audience and a specific operational problem. These are situations to explore, not a promise that every business needs a campaign.
The studio is established, but asking is inconsistent
Start with an eligible member cohort and compare campaign activity with a dated listing baseline.
The front desk keeps inheriting more tasks
Install the workflow, name an operator, and document a small recurring routine rather than relying on memory.
You are opening another studio
Treat the new location as a separate service experience. Scope its listing, audience, and launch independently.
From the records you have to a request that makes sense.
We configure and launch the workflow. Your customer controls the review.
Select by experience, not enthusiasm
Use an appropriate attendance or membership milestone. Include eligible members regardless of sentiment and avoid repeated requests to the same person.
Approve a message that sounds like the studio
We configure one branded email campaign and review the wording with you. The standard setup uses a usable export; a live booking-system integration is separate.
Keep the review under member control
The draft is a starting point built from the facts of the member’s own visit. It must not invent progress, health outcomes, attendance habits, or praise. The member rewrites or replaces it and decides whether to publish from their own account.
Separate activity from business outcomes
See invitations and engagement, then look at listing changes separately. Bookings, attendance, and retention need their own measurement.
What the customer sees
The draft is a starting point built from the facts of the customer’s own visit, not a submission. The customer rewrites it, asks for another wording, or replaces it entirely before publishing from their own account. Nothing is posted from this page, and the rating is chosen on the review site under the customer’s own account.
No body claims. No prescribed praise.
Do not use weight, injury, health, pregnancy, or body-image information to personalize outreach. A class name may provide sufficient nonsensitive context if appropriate. Customers decide what they want to share; reviews are never exchanged for free classes or discounts.
The standard launch starts with one usable export. It does not assume a new CRM integration or a fully automatic service trigger.
Evidence from an adjacent fitness setting.
KD MMA’s published three-location case shows listing counts rising from 63 to 187 between August 4 and September 17, 2026. It is a martial arts example, not a measured result for Pilates, yoga, or cycling studios. The +124 is aggregate listing growth, not verified campaign attribution.
Your own evidence.
The first campaign should establish:
- A dated baseline for the agreed listing
- A clearly defined, eligible invitation audience
- Activity reported with an honest denominator
- A decision on whether another campaign is useful
The same campaign in 67 seconds
Northridge had over a hundred members on file and 3 reviews on its Google listing, the newest six months old. The film says five weeks: invitations went out on weekdays from 5 August to 9 September 2026, and the counts were taken on 4 August and 17 September.
These are the counts the listings gained, not reviews we produced.
It is the closest published case, a martial arts school, not a measured result for a fitness studio.
See the journey. Keep the measurements separate.
A dashboard should help you decide what to do next. It should not turn a click into a published review or a change in the listing into a promise about revenue.
Invitations
Who entered the campaign and which sends succeeded or failed.
On-page activity
Customer-page engagement, copying, and clicks to the review platform.
Self-reported posts
What customers tell us they posted. This is not verified publication.
Listing changes
Dated public counts and ratings. For the managed campaign, this dated public count is what the final report shows. Organic activity can affect it too.
How we count every invitation
Each customer on your list has one invitation status, with the same words for email, SMS and WhatsApp. A status your staff set by hand is labelled as a staff mark.
| Not invited | No invitation has gone out yet. |
|---|---|
| Scheduled | It goes out on its own at a set time. Nothing to do. |
| Ready to send | Waiting for your staff to send it by hand from their own WhatsApp or phone. |
| Sent | The message went out, as the provider reports or your staff mark it. |
| Delivered | The phone received it, as the SMS or WhatsApp provider reports or your staff mark it when they see it delivered, such as two grey ticks in WhatsApp. Emails stay at Sent. |
| Failed | It did not go out, or it bounced, as the provider reports or your staff mark it with a reason, such as a wrong number or a number not on WhatsApp. |
| Cancelled | It is not going to be sent. |
Progress then follows each customer from opening their page to writing a draft, copying it, clicking through to Google and saying they posted, and that last step is their own word, because Google does not tell anyone who published.
Review counts, ratings, rankings and new customers are not guaranteed. Google controls publication and moderation. A rise in the public count can be observed during a campaign without proving the campaign caused it.
The standard campaign, and what it costs
The standard campaign is one brand, one Google location, the customers you already served with no cap per location, one English email campaign, and 60 days.
| Duration | 60 days from launch |
|---|---|
| Scope | One brand, one Google location |
| List | The customers you already served and may contact. No cap per location |
| Channel | Email in English |
| Destination | |
| Included | List preparation, sender and domain setup, invitation copy, first wave launched by us, monitoring, final report |
| You provide | The list, DNS and Google Business Profile access, message approval, someone to answer private feedback |
| Extra locations | $900 each in the same campaign |
| Quoted separately | Languages, WhatsApp or SMS, integrations, custom data work |
Non-standard requirements such as integrations, additional languages or custom data work are quoted separately and can raise the price substantially.
We run the campaign for you
Managed Campaign
$1,000 setup plus $900 for a standard 60-day campaign
A defined campaign at a fixed price, with no guaranteed review volume and no automatic renewal.
- One brand, one Google location, no cap on customers
- One English email campaign, run by us for 60 days
- Standard campaign email and model costs included
- A fixed price that does not depend on the number of reviews
- Final report with the public review count on launch day and on day 60, from dated screenshots
- Each extra location in the same campaign: $900
- Afterwards, if you want it: we keep inviting your new customers for $299 per location per month
- 5 or more locations: $249 per location per month after the campaign
Run it yourself
Self-Run Plan
$1,000 setup plus $179 per location per month
We set it up, launch the first wave and train your team. Your team sends the next waves from the dashboard.
- Your branding, subdomain, and one sending identity
- One usable import, no cap on customers per location
- Approved email copy and a first wave launched by us
- Activity dashboard and a 45-minute staff handoff
- Hosting, sending and drafts included for the standard scope
- Month to month, per location
Pay yearly and save 15% on monthly fees. There is no cap on customers per location. More than 5 locations and more than 3,000 customers: we plan the project with you on a call.
What you pay for
The setup is yours to keep in either option: your domain, your sending, your list prepared, and the first wave launched. It is paid once and is not credited against other fees. The campaign fee is fixed and does not depend on the number of reviews. There is no automatic renewal.
The setup includes a review audit of your Google listing: a dated report of where it stands before the first invitation. See a sample report.
What counts as a result
The final report compares the listing’s public review count on the launch date and on day 60, both counts recorded with dated screenshots. It shows what the listing gained over the period, not a claim that each review was caused by the campaign, and the price does not depend on it. Clicks, copied text and self-reported posts are reported separately and never presented as published reviews.
What the monthly plans include
After the campaign, we can keep inviting your new customers for $299 per location per month, with a monthly report, or $249 with 5 or more locations. On the Self-Run Plan, $179 per location per month covers hosting, sending and drafts for the standard scope, and your team runs the waves. Both are month to month. Source code is not included.
Prices in USD, taxes additional. Offer details are confirmed in the order.
A useful fit check
Worth saying plainly, because the wrong starting point wastes a campaign for both of us.
A good starting point
- You have an established studio and a usable member export.
- You can choose a fair cohort with sufficient service experience.
- One staff member can operate the system after handoff.
We should pause if
- You expect guaranteed memberships or health claims.
- You only want to approach members predicted to leave five stars.
- You need a bespoke booking integration inside the standard price.
Good questions. Clear answers.
Start with the actual workflow and scope, not an assumed result.
Does this integrate with our booking software?
The standard launch starts from one usable export. A live integration or event-triggered invitation needs a separate scope and confirmation of what your booking system allows.
Can we invite someone after their first class?
We agree an appropriate moment for your service. A first session may be enough to discuss that visit; it is not evidence of long-term results. Do not write claims the member has not confirmed.
Will this improve member retention?
We do not promise retention. Review activity and feedback may be informative, but retention depends on the actual service and needs a separate measurement.
Can we run it across several studios?
Yes, with a separate scope for each additional location. Validate the first location and staff process before scaling it.
What is the role of AI?
It builds a starting draft from the approved facts of the customer’s own visit. It must not invent an experience or tell the customer what to think. The customer rewrites or replaces the draft before publishing, chooses a rating, and publishes from their own account. This is not automatic posting.
What if someone is unhappy?
Honest feedback includes criticism. A private feedback path is a setting you control: you decide whether it is on and whether an unhappy customer also sees the public review link. A thank-you after posting is optional and your decision. We walk you through the trade-offs and Google’s review policy before launch. We never ask for a star rating, and we do not choose recipients based on expected positive sentiment.
When can the standard launch be ready?
The proposed launch commitment is 10 business days after complete inputs and approvals. Client delays pause that clock. The order defines acceptance and the setup-payment refund if Fractalic cannot deliver the agreed launch; review results are not the acceptance condition.
How does the managed campaign end?
Invitations run through day 45. On day 60 we record the listing’s public review count with a dated screenshot and compare it with the count recorded on the launch date. The difference goes into the final report by day 67. It is not a claim that each review was caused by the campaign, and the price does not depend on it. There is no automatic renewal: you can stop, keep the invitations going on a monthly plan, or run it yourself. You can export your data until managed access ends on day 90.
Which languages can the invitation use?
English, Spanish and Arabic, and the page renders right to left in Arabic. Each standard installation covers one English email campaign; additional languages are quoted separately.
A practical next step
Check whether your list is a fit
Bring one Google listing and a rough count of members you may contact. On a 30-minute call we say whether the standard campaign fits and record the starting count with you. Tell us which system holds your member list.
Check whether your list is a fit
Prefer email to a call? Check your Google listing and ask for a plan.
Calendar not opening? Open it in a new tab or write to we@fractalic.studio.
An initial conversation, not a commitment to buy. Please do not send customer lists or sensitive records.
Further reading: Google’s guidance on requesting honest reviews. Published Review Machine case and product context. Scope and requirements are confirmed for your business before purchase.