Review Machine customer stories

How businesses use Review Machine

Each video shows one real situation: a list of past customers nobody asked, regulars who mean to review and forget, patients who speak Spanish, a business with more than one location. Every scenario follows Google's rules: we ask everyone, the customer writes and posts the review, and nobody gets a reward for it.

Check my listing See the standard campaign →
More reviews, the honest way (1:00). Most happy customers mean to leave a review. Then life happens, and the reviews you earned never show up. Review Machine asks every customer after the visit. Each one gets a short draft based on their visit as a starting point, changes it or writes their own, and posts it on Google from their own account. People and places in this video are generated by AI. Every Review Machine screen is real, on a demo account with invented customers. Watch it on YouTube

Eight short stories

Each one has its own page with the video, the steps and the questions owners ask about it.

A customer's hand holding a phone with a short review draft open for editing, in a living room in the evening. From "I'll do it later" to a posted review in a minute Most happy customers don't refuse to leave a review. They just never get to it. Watch the story (1:12) → Story cover with the words Ask 800 past customers: a gym owner at her laptop with the member list open. How to get reviews from past customers without a spike Eight hundred people have trained at Maya's gym, and the listing shows forty reviews. This is how she asks every one of them without a spike. Watch the story (1:30) → Story cover with the words Asked after class. Automatically.: a phone on a wooden table showing the invitation email at 6:04. Ask for a review after the visit, without remembering to The best time to ask for a review is right after the visit. The worst person to remember is you. Watch the story (1:25) → Story cover with the words Two minutes every morning: a gym owner checking the Overview screen on her laptop. Two minutes every morning Is it working? Two minutes, one screen. Watch the story (1:12) → Story cover with the words Hear it before Google does: a dentist on the phone with a patient. When a customer is unhappy, you hear it first An unhappy patient will tell someone. Make sure you hear it too. Watch the story (1:20) → Story cover with the words What your reviews really say: a restaurant owner reading the review report on a laptop. See what your customers already say Nina runs Olive & Ember and, like most owners, never has time to read all her reviews. So before we send a single invitation, we run a review scan of her Google listing for her. Watch the story (1:28) → Story cover with the words Ask in their language: two review pages on phones, one in Spanish and one in Arabic. Review requests in your customer's language Half your patients speak Spanish, and your review request goes out in English only. Watch the story (1:24) → Story cover with the words Every review, right location: two review pages on phones, one for Downtown and one for Riverside. Google reviews for multiple locations Two locations, one member list. So which Google listing does each review land on? Watch the story (1:20) →

People and places in these videos are generated by AI. Every Review Machine screen is real, on a demo account with invented customers.

Further reading: Google's guidance on requesting honest reviews. Review Machine product page.

All customer stories on YouTube

All six industries